AskZuma Corporation (the "Company," "we," "our," or "us") cares about how the information you provide to us is used and shared. This privacy policy ("Privacy Policy") explains what information we collect from you when you use our Web site or mobile application, how we use your information, and how you can access and update your information.

Protecting Your Information

Once we receive your transmission of information, we use commercially reasonable physical, organizational, and technological safeguards to protect your information and ensure the security of our systems. We cannot, however, ensure or warrant the security of any information you transmit to us and you do so at your own risk. We cannot guarantee that such information will not be accessed, disclosed, altered, or destroyed by breach of any of our safeguards.

Before you can access your VIP Member account with us, you must provide us with a unique login and password so we can verify your identity. Although we take such commercially reasonable measures to protect the privacy of personally identifiable information, as a VIP Member you assume sole responsibility for controlling access to and maintaining the secrecy of your VIP Member account.

If your information is accessed, disclosed, altered, destroyed, or otherwise compromised as a result of a security breach, we will promptly notify those persons of such breach in accordance with the notification procedures set forth in this Privacy Policy or as otherwise required by applicable law.

When we receive a formal written complaint regarding an issue involving the privacy of a user's personally identifiable information, we will contact the person who made the complaint to follow up and resolve the issue. When required, we work with the appropriate regulatory authorities, including local data protection authorities, to resolve any complaints regarding the transfer of personal data that we cannot resolve with our users directly.

You may choose not to submit personally identifiable information to us, in which case we may not be able to provide certain services. You may update or correct your VIP Member account information at any time by logging in to your VIP Member account. You can review and correct your information on file with us by contacting

This Privacy Policy expires once you use a link to go from our Web site or mobile application to another Web site or mobile application. Your Web browsing activity on any other Web site or mobile application, including those that have a link on our Web site or mobile application, is subject to that Web site's or mobile application's rules and policies. We assume no responsibility for the practices employed by Web sites or mobile applications linked to or from our Web site or mobile application or for the information that is contained on such sites or applications.

Collecting Information

When you visit our Web site or mobile application to use our free automotive repair cost estimator, automotive shop finder, or roadside assistance services, we will ask for and collect information about your vehicle, such as the brand, make, model, sub-model, year, vehicle identification number, and zip code location.

When you visit our Web site or mobile application to take advantage of auto repair cost savings and extended warranty service by becoming an AskZuma VIP Member ("VIP Member"), we will ask for and collect personally identifiable information, such as your name, email address, physical address, telephone number, and credit card information.

When you visit our Web site or mobile application, we may send one or more cookies (a small text file containing alphanumeric characters) to your computer that identifies your Web browser and lets us help you log in faster and enhance your navigation through our Web site or mobile application. A cookie does not collect personal information about you. We use session cookies, which disappear once your Web browser is closed, and persistent cookies, which remain on your hard drive once your Web browser is closed. Please be aware that certain aspects of our services may not function properly if you disable your ability to accept cookies from us.

Our servers automatically log certain information that your Web browser sends whenever you visit our Web site or mobile application, such as your Web request, Web browser type, Internet Protocol ("IP") address, Uniform Resource Locators ("URLs"), number of clicks, domain names, Web pages viewed, and other such information.

We may use clear GIFs (Graphics Interchange Format) to track the online usage patterns of our users anonymously. No personally identifiable information from your VIP Member account is collected using clear GIFs.

Using Information

• Communicating With You

We use the personally identifiable information you submit to us for the purposes of enhancing the operation and maintenance of our services.

We may use certain information about you without identifying you as an individual to third parties. We do this to analyze how our services are used, monitor our Web site traffic, diagnose and fix technical problems, maintain and enhance security, and customize advertising and promotions.

By submitting your email address to us, you consent to us using your email address to send you notices. You may opt out or change the frequency of communications by accessing the settings in your VIP Member account on our Web site or mobile application. We may use your email address to send you other messages, including changes to features of our services and special offers. You may opt out of receiving email messages by sending an email message to with the words "No emails" in the subject field. Opting out may prevent you from receiving email messages regarding service updates, improvements, offers, or automotive-related advertisements.

• Scope of Third-Party Use

We may through other companies called third-party advertising servers or networks place advertisements for our services and those of third parties on our Web site or mobile application and on third-party Web sites or mobile applications. Such servers and networks use technology to send, directly to your browser, the advertisements and links that appear on our Web site. They may also use cookies and other such technologies to measure advertising effectiveness and customize advertising content based on your interests. To support this interest-based advertising, such servers or networks may use anonymous information about your visits to our Web site or mobile application and to third-party Web sites or mobile applications.

We do not provide any personally identifiable information to third-party advertising servers or networks without your consent. However, if such servers or networks ask us to show an advertisement to a certain audience and you respond to that advertisement, they may conclude that you fit the description of the audience they are trying to reach. Please consult the privacy policies of these servers or networks, as this Privacy Policy does not apply to them and we cannot control their activities.

Many third-party advertising networks are members of the Network Advertising Initiative ("NAI"). To opt out of having your information collected by NAI member companies used for behavioral advertising and obtain more information about the technologies these advertising networks might use, please visit

Sharing Information

We do not and will not rent or sell your personally identifiable information to others. However, we may share Web request, browser type, IP address, URLs, number of clicks, domain names, Web pages viewed, and other such information with interested third parties to help them understand the usage patterns for our services. Such third parties' use of your information will be bound by this Privacy Policy.

We may transfer Web site visitor and VIP Member information in the event of a corporate divestiture, merger, dissolution, or asset purchase or sale involving the Company. With respect to any such transfer of information, your user information would remain subject to this Privacy Policy.

Your personally identifiable information will not be disclosed to any third party unless we are required to do so by law or if such action is necessary to (1) protect the security or integrity of our Web site or mobile application (2) enforce our Terms of Service, (3) take precautions against liability, (4) investigate, prevent, or take action regarding suspected or actual illegal activities, (5) investigate and defend ourselves against any third-party claims or allegations, (6) comply with legal process served on us or our affiliates, or (7) assist government enforcement agencies.

Protecting Child Privacy

We do not knowingly collect personally identifiable information from any person under the age of 13 or allow such person to register to become a VIP Member. If we discover we have collected personal information from such person without verifiable parental consent, we will delete that information as soon as possible. If you believe that we might have collected any information from or about such person, please contact us at

Changing this Privacy Policy

We reserve the right to change this Privacy Policy at any time, so we encourage you to review it on a regular basis. We will notify you by email or notice on this Web page of any material changes we make to this Privacy Policy. Changes to this Privacy Policy are effective when posted on this Web page. If you have any questions about this Privacy Policy, please contact us at

It is our policy to provide notifications, whether such notifications are required by law or are for marketing or other business related purposes, to you via email notice or through conspicuous posting of such notice on our Web site or mobile application, as determined by us in our sole discretion.
Last updated: October 1, 2013

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